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Privacy Policy

1. Introduction:

Ikigai Floral Design ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share your information when you visit or use ikigaifloraldesign.com (the "Website"). 

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2. Information we Collect:

We collect both "Personal Information" and "Non-Personal Information."

  • Personal Information:  This is information that can be used to identify you, such as your name, email address, shipping address, billing address, phone number, payment information, and any other information you voluntarily provide to us.  

  • Non-Personal Information: This is information that cannot be used to identify you, such as your IP address, browser type, operating system, referring URLs, pages viewed, the dates/times when you accessed the Website, and aggregated data that does not identify individual users.  

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your activity on the Website.  These technologies help us personalize your experience, analyze Website usage, and improve our services.  


3. How We Use Your Information:

We may use the information we collect for the following purposes:

  • Providing Services: To process your orders and payments, fulfill your requests, and provide customer support.   

  • Communication: To send you emails about your account or your orders, send you newsletters, marketing communications, and promotions (with your consent), and respond to your inquiries. 

  • Personalization: To personalize your experience on our Website, such as recommending products or services that may be of interest to you.

  • Analytics: To analyze Website usage and trends to improve our Website and our services.

  • Legal Compliance: To comply with legal obligations and protect our legal rights.

  • Fraud Prevention: To prevent fraudulent transactions and monitor against theft.

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4. How We Share Your Information:

We may share your information with the following categories of third parties:

  • Service Providers: We may share your information with third-party service providers who help us operate our Website and provide services to you, such as payment processors, shipping companies, email marketing providers, and analytics providers. 

  • Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the personal safety of users of the Website or the public.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.   

  • Other Third Parties: We may share your information with other third parties with your consent.

 

5. Your Rights and Choices:

  • Access and Update: You may access, update, or correct your Personal Information by logging into your account or contacting us.

  • Marketing Communications: You can unsubscribe from our marketing emails by clicking on the "unsubscribe" link at the bottom of any marketing email or by contacting us directly.

  • Cookies: You can control cookies through your browser settings. However, if you disable cookies, some parts of our Website may not function properly.

  • California Residents: If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect about you, the right to delete your personal information, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact us.
       

6. Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. 

 

7. Children's Privacy:

Our Website is not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you are under 13, please do not use or provide any information on this Website. If you become aware that a child under 13 has provided us with Personal Information, please contact us.

 

8. International Users:

If you are accessing the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using the Website, you consent to the transfer of your information to the United States.    

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